Privacy policy
Last updated: 7 October 2026
This policy explains how Adrama S.r.l. processes the personal data of people who visit adrama.it, use the contact form or chat with the AI assistant, under Articles 13 and 14 of Regulation (EU) 2016/679 (GDPR).
1. Data controller
Adrama S.r.l., Corso Galileo Ferraris 69, 10128 Turin (TO), Italy
Tax code and VAT IT11180500016 · REA TO-1193852
Email: info@adrama.it · PEC: adramasrl@pec.adrama.it
2. What data we process
- Browsing data: IP address, browser type, pages visited, date and time of the request. Collected automatically by our hosting provider's systems to run and secure the website.
- Data sent through the contact form: full name, email, type of request and the message you choose to write.
- Messages written to the AI assistant: the text of the conversation (see section 5).
- Data sent by email to the addresses shown on the website.
Please do not include special categories of data (for example health data) in the form or the chat: they are not needed to answer your request.
3. Why we process it and on what legal basis
| Purpose | Legal basis |
|---|---|
| Answering your requests and preparing quotes or proposals | Pre-contractual steps at your request (Art. 6(1)(b) GDPR) |
| Managing any resulting contract and related tax obligations | Contract and legal obligations (Art. 6(1)(b) and (c) GDPR) |
| Keeping the website working and secure | Our legitimate interest (Art. 6(1)(f) GDPR) |
| Providing information through the AI assistant | Pre-contractual steps at your request (Art. 6(1)(b) GDPR) |
We do not use your data for marketing, sell it or share it with third parties for commercial purposes. We do not carry out profiling.
4. How long we keep it
- Form and email requests: up to 24 months from the last contact, unless a working relationship follows.
- Contract-related data: for the duration of the relationship and then 10 years, as required by Italian civil and tax law.
- Browsing data: for the period set by the hosting provider for technical and security purposes.
- AI assistant conversations: Adrama does not store them; see section 5.
5. AI assistant
To generate answers, the text of the conversation is sent via API to Anthropic PBC (United States), which provides the AI model. Adrama does not save conversations in its own systems: they stay in your browser and are deleted when you close or reload the page. Anthropic processes the data as a service provider under its commercial terms, which state that data sent via the API is not used to train its models, and keeps it for a limited period for safety purposes. Using the chat is optional: you can always contact us through the form or by email.
6. Who we share data with
Data is processed by authorised Adrama staff and collaborators and by providers acting as data processors:
- Netlify, Inc. (USA): website hosting and contact form;
- Anthropic PBC (USA): AI model behind the assistant;
- SiteGround: email service;
- tax and legal advisers, when needed.
Data may be disclosed to authorities when required by law.
7. Transfers outside the European Union
Some providers are based in the United States. Transfers rely on the safeguards set out in the GDPR: the EU-U.S. Data Privacy Framework adequacy decision for certified providers, or the Standard Contractual Clauses approved by the European Commission.
8. Your rights
You can ask at any time to access, correct or delete your data, restrict processing, receive your data in a portable format, and object to processing based on our legitimate interest (Arts. 15–22 GDPR). Write to info@adrama.it: we reply within 30 days.
You also have the right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it) or the authority in your country.
9. Cookies
The website only uses technical cookies and tools needed for it to work. Details are in our Cookie policy.
10. Changes
We may update this policy. The current version is always published on this page, with the date of the last update.